Qiuyue Joy Zhong
Portrait of Qiuyue Joy Zhong, HCI Ph.D. student at UMass Amherst

Qiuyue Joy Zhong

Computer Science Ph.D. Student in HCI @ UMass Amherst

Human-Centered AI Positive & Social Computing AI Alignment & Governance

I am Qiuyue (Joy) Zhong, a Computer Science Ph.D. student in Human-Computer Interaction at the University of Massachusetts Amherst, advised by Professor Ravi Karkar. My research focuses on positive computing, social computing, and AI alignment and governance.

Drawing on my cross-disciplinary background in business, law, and information systems, I bring socio-legal and organizational perspectives to the design of human-centered technologies. My research explores how these technologies can support emotional regulation, meaningful interpersonal interaction, and organizational decision-making that promotes collective well-being, with a focus on value-aligned and socially accountable AI.

Publications & Posters

RubRIX: Rubric-driven Risk Mitigation in Caregiver-AI Interactions

ACL 2026Goel, D., Lee, J., Zhong, Q., ..., Karkar, R., Yoo, D. W., & Saha, K. · arXiv

AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic Coworker

CHI 2025Das Swain, V., Zhong, Q., ..., Suh, J., Mishra, V., Saha, K., & Hernandez, J. · ACM DL

DYMOND: A Seamful Approach to Passive Sensing for Digital Phenotyping in Mental Health

2024 Digital Health SummitWang, O., Tongtawee, T., Hsu, J., Zhong, Q., Jacobson, N. C., Mishra, V., & Das Swain, V. Link

Research Projects

2026

Context-Aware AI for Workplace Communication

Advisor: Ravi Karkar

Industry Experience

CEL Consultant — Teachfloor

Jan 2022 – Mar 2022 · Silicon Valley, CA, United States · Hybrid

Formulated product development and market expansion strategies for educational software.

Investment Banking Intern — CITIC Securities

May 2020 – Jul 2020 · Guangzhou, Guangdong, China · On-site

Supported IPO preparation, industry research, and financial/legal due diligence for an education technology company.

Legal Associate — Jingsh Law Firm

Feb 2019 – Aug 2019 · Beijing, China · On-site

Worked on litigation and capital market legal services.

Assistant to the Director — Beijing China International Travel Service Co., Ltd.

Jan 2018 – Sep 2018 · Beijing, China · On-site

Supported business development, supplier negotiation, and organizational strategy implementation.

Co-Founder — Baidu Sales Department's Vendor

2016 – 2017 · Beijing, China · Hybrid

Led a team to create user-friendly websites for Baidu’s sales team.

Sales and Marketing Intern — Mobvoi

Oct 2015 – Feb 2016 · Beijing, China · On-site

Supported sales and marketing strategies for smart hardware and e-commerce platforms.

Skills

Research Methods
  • Interview protocol design
  • Semi-structured and artifact interviews
  • Thematic analysis
  • High-fidelity prototyping & user studies
  • Survey Design and Crowdsourcing
LLM fine-tuning and alignment
  • LoRA / PEFT fine-tuning
  • DPO, TRL, SFT→DPO pipelines
  • Hugging Face
Programming & Tools
  • Python, Java, and SQL
  • MongoDB, Git, Flask, Django, and React
  • Figma and Qualtrics

Life Experience Officer

Beyond research, I collect new perspectives from mountains, oceans, and every adventure in between.

Enjoying the sunset by the ocean in Hawaii
Surfing in the ocean
Rock climbing outdoors
Scuba diving underwater
Exploring the mountains